Refund policy

Return & Refund Policy

Last Updated: August 4, 2026

Thank you for shopping with StampifyPro.

Customer satisfaction is important to us. Because many of our products are personalized and made specifically for each order, our return and refund policy differs from that of standard retail products.

Please read this policy carefully before placing your order.

StampifyPro is a brand owned and operated by Infomystique Technologies, Madhya Pradesh, India.

Customized Products

Most StampifyPro products are custom-made according to your uploaded logo, artwork, text, signature, or design.

Because these items are personalized exclusively for you, they are generally not eligible for return, exchange, or refund unless one of the situations listed below applies.

Eligible for Replacement or Refund

We will gladly provide a replacement or refund if:

  • You received the wrong product.

  • Your order arrived damaged during shipping.

  • The product contains a manufacturing defect.

  • The customization differs significantly from the design approved by you or submitted with your order due to our production error.

To request assistance, please contact us within 48 hours of receiving your order.

Your request should include:

  • Order Number

  • Clear photographs of the product

  • Photos of the packaging (if damaged)

  • A brief description of the issue

Our team will review your request and respond as quickly as possible.

Non-Returnable Items

The following items are generally not eligible for return or refund:

  • Custom Rubber Stamps

  • Personalized Face or Photo Stamps

  • Custom Waterproof Stamps

  • Personalized QR Review Stands

  • Products made using customer-provided artwork

  • Products damaged due to misuse

  • Products showing normal wear after use

Design Approval

If a design proof was provided and approved before production, StampifyPro is not responsible for:

  • Spelling errors

  • Incorrect names

  • Wrong phone numbers

  • Incorrect addresses

  • Customer-approved artwork

  • Layout approved by the customer

Please review your design carefully before approving production.

Minor Variations

Because every customized product is individually manufactured, minor variations may occur, including:

  • Ink impression depth

  • Laser engraving finish

  • Product color tone

  • Wood grain

  • Placement tolerances

  • Acrylic appearance

These minor differences are considered normal and are not manufacturing defects.

Order Cancellation

Orders may be cancelled before production begins.

Once production has started, personalized orders generally cannot be cancelled because materials and manufacturing have already been allocated specifically for your order.

Shipping Damage

If your package arrives damaged:

  1. Notify us within 48 hours of delivery.

  2. Keep the original packaging.

  3. Send photographs of:

    • The damaged product

    • Shipping box

    • Shipping label

We will investigate the issue and provide an appropriate resolution where applicable.

Lost Shipments

If your shipment appears to be lost in transit:

Please contact us with your order number.

We will coordinate with the shipping carrier to investigate the shipment before determining the appropriate resolution.

Refund Processing

If your refund request is approved:

Refunds will be issued using the original payment method whenever possible.

Please allow approximately 5–10 business days for the refund to appear, depending on your payment provider or financial institution.

ReviewBoost™ Subscription

ReviewBoost™ includes both physical products and digital services.

Your purchase includes 12 months of portal access.

Subscription renewals are currently priced at USD $29 per year (or the applicable local pricing displayed at the time of renewal).

Subscription fees become non-refundable once:

  • Your portal has been activated, or

  • Digital services have been accessed.

If a technical issue is caused by our platform, we will work with you to resolve the issue promptly.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

Orders delivered to an incorrect address supplied by the customer are generally not eligible for refund.

Additional shipping charges may apply if the order must be shipped again.

Refused Deliveries

If a shipment is refused or returned because:

  • Delivery was refused

  • The package was unclaimed

  • Customs duties were not paid

  • An incorrect address was provided

Shipping charges, customs fees, and return shipping costs (if applicable) may be deducted from any approved refund.

Chargebacks

If you experience any issue with your order, we encourage you to contact us before initiating a payment dispute or chargeback.

Our support team is committed to resolving genuine concerns quickly and fairly.

Fraudulent chargebacks may be disputed with supporting documentation, including production records, shipping information, and order confirmations.

Contact Us

If you have any questions regarding returns or refunds, please contact us.

Primary Email: support@stampifypro.com

Alternative Email: stampifypro@gmail.com

Website: https://stampifypro.com

We aim to respond within 1–2 business days.

Policy Updates

StampifyPro reserves the right to update or modify this Return & Refund Policy at any time.

Changes become effective immediately upon publication on this page.